#9/9-2017 as of September 9 2017

General statements

• This document is an official offer for a public Contract between the Sole Trader 71 002321271, issued on 23 April 2014 by MIFNS #10 ( OGRNIP 314715411300130, INN 711606215241), further named as the Contractor, in a person of Valentin Valeryevich Voronin, and a Client (individual or corporate legal entity) that accepts the offer to sign the Contract. This offer contains all major conditions for delivery of individual remote informational, consulting and coaching Services.
• In accordance with the Civil Code of the Russian Federation (CC RF), art. 437 p. 2, if an individual or corporate legal entity accepts this offer by agreeing to the major conditions of the Contract and pays for the Services provided according to the Contract, they become a Client. According to the CC RF, art.438, para 1, the acceptance of the offer must be complete and unconditional; the Contractor and the Client become Parties of this public Contract.
• The Contractor provides individual remote informational, consulting and coaching Services. The contents, dates and payment details for these Services are published on the Internet at https://beloezerkalo.ru. The delivery and payment procedures for these Services are included in this Contract below.
• In accordance with CC RF art.438 the offer of this Contract is accepted by means of prepayment of the ordered Services under conditions stated in this offer, by transferring the payment money to the Contractor's bank account.
• When the Client accepts this offer according to paragraph 1.4 of this Contract, they agree to comply with all conditions of the Contract as they are stated in the Contract.
• By accepting this offer the Client, on their behalf and on behalf of any other persons concerned in receiving the Services included in the Contract, express their agreement that these Contract conditions do not infringe their lawful rights.
• This Contract is published on the Internet at https://beloezerkalo.ru
• In accordance with CC RF art. 438 para3, if an entity that received this offer performs actions to implement the conditions included into the Contract within the time period determined for the acceptance, the offer is accepted.
• The Contractor and the Client provide mutual warranties of signing and implementing this Contract.
• As specified above, carefully read the contents of this offer and acceptance of the public Contract and the Appendices. In case you do not agree with any paragraph of the offer, the Contractor suggests you reject the performance of Services.

This document is an official offer for a public Contract between the Sole Trader 71 002321271, issued on 23 April 2014 by MIFNS #10 ( OGRNIP 314715411300130, INN 711606215241), further named as the Contractor, in a person of Valentin Valeryevich Voronin, and a Client (individual or corporate legal entity) that accepts the offer to sign the Contract. This offer contains all major conditions for delivery of individual remote informational, consulting and coaching Services.
In accordance with the Civil Code of the Russian Federation (CC RF), art. 437 p. 2, if an individual or corporate legal entity accepts this offer by agreeing to the major conditions of the Contract and pays for the Services provided according to the Contract, they become a Client. According to the CC RF, art.438, para 1, the acceptance of the offer must be complete and unconditional; the Contractor and the Client become Parties of this public Contract.
The Contractor provides individual remote informational, consulting and coaching Services. The contents, dates and payment details for these Services are published on the Internet at https://beloezerkalo.ru. The delivery and payment procedures for these Services are included in this Contract below.
In accordance with CC RF art.438 the offer of this Contract is accepted by means of prepayment of the ordered Services under conditions stated in this offer, by transferring the payment money to the Contractor's bank account.
When the Client accepts this offer according to paragraph 1.4 of this Contract, they agree to comply with all conditions of the Contract as they are stated in the Contract.
By accepting this offer the Client, on their behalf and on behalf of any other persons concerned in receiving the Services included in the Contract, express their agreement that these Contract conditions do not infringe their lawful rights.
This Contract is published on the Internet at https://beloezerkalo.ru
In accordance with CC RF art. 438 para3, if an entity that received this offer performs actions to implement the conditions included into the Contract within the time period determined for the acceptance, the offer is accepted.
The Contractor and the Client provide mutual warranties of signing and implementing this Contract.
As specified above, carefully read the contents of this offer and acceptance of the public Contract and the Appendices. In case you do not agree with any paragraph of the offer, the Contractor suggests you reject the performance of Services.

Terms and definitions

• In this particular offer the terms stated below must be interpreted as follows:

In this particular offer the terms stated below must be interpreted as follows:
Services – individual remote informational, consultation and coaching Services provided by the Contractor. The Services are specified in Appendix 1 and Appendix 2 of this Contract.

Offer – this public Contract for delivery of individual remote informational, consultation and coaching Services to the Client.

Website – internet Website https://beloezerkalo.ru that is a property of the Contractor.

Acceptance of the offer – complete and unconditional acceptance of this offer by performing prepayment of the Services provided by the Contractor in full (100%). This prepayment is performed by the Client in form of a cashless transaction using bank details provided in part 13 of this Contract.

Contractor - Voronin Valentin Valeryevich who provides the Services to the Client under conditions stated in this Contract.

Client – an individual or corporate legal entity that performs acceptance of this offer according to the stated conditions.

Contract of providing individual remote informational, consulting and coaching Services (below named as Contract) – is a Contract between the Contractor and the Client for delivery of the Services that is signed in a form of acceptance of this Offer.

Parties - in accordance with CC RF art438 para3, if the Services conditions stated below are accepted and the payment is fulfilled, the entity accepting this public offer becomes the Client. The Contractor and the Client are both named further as Parties.

Order of acceptance of the offer and acceptance Contract conditions

• The Client studies the offered Services list and their prices that are published on the Contractor's Website https://beloezerkalo.ru, as well as in the Appendix 1 (Price List). The Client chooses a Service and contacts the Contractor's manager to request the Service.
• The Contractor's manager or the Contractor invoice the Client with the total amount of payment based on one or several Services requested by the Client, in accordance with the Services and prices listed on the Contractor's Website.
• The Client performs a payment for the Service(s) of the Contractor, thus confirming their acceptance of the conditions stated in the Contractor's offer, i.e. performing unconditional acceptance.
• The Client has the right to make payments independently on their volition, calculating the payment amount according to the current price list published on the Website https://beloezerkalo.ru.
• The offer and acceptance Contract becomes valid after the Client has made a payment and the money has arrived to the Contractor's bank account.

Subject of the Contract
The subject of this Contract is the remunerated provision of individual remote informational, consulting and coaching Services for organising and conducting group and individual sessions by the Contractor.
In accordance with the conditions stated in this Contract, the Contractor will provide the Services specified in section 4.3 in this offer, ant the Client will accept and make a payment for the Contractor's Service(s).
The public offer and acceptance Contract, a list of Services and their price list, published on the Website https://beloezerkalo.ru, Appendix 1 (Price List), Appendix 2 (Standards and Definition of Coaching in accordance with the International Coaching Federation), Appendix 3 (Individual Consultation Delivery in the Coaching Format), Appendix 4 (Application to Refund the Payment) are an integral part of the Contract.

Liability of the Parties

• Contractor's rights and responsibilities:
  • The Contractor is obliged to provide full information about the Service requested by the Client and its duration.
  • The Contractor is obliged to deliver the Services in accordance with the conditions stated in this Contract.
  • The Contractor does not bear the responsibility for the quality of the Services provided by the third parties that indirectly participate in fulfilling the conditions stated in this Contract, i.e. Internet providers, telephone Services providers, payment systems, landlords, etc.
  • The Contractor does not bear the responsibility for partial or complete failure to fulfil the conditions of this Contract, due to the faulty performance of the third parties included in the part 5.1.3 of this Contract. In case the Contractor does not deliver the Services timely due to some reasons, the Contractor's responsibilities are limited to the delivery of the corresponding Services in the newly established time frame.
  • The Contractor does not have the right to change the order of the Service delivery.
  • The Contractor does not bear the responsibility for the way the Client has used the information received as a part of provided informational and consulting Services and for the results of its utilization.
  • Total amount of the Contractor's Contractual responsibility according to any claim or complaint towards the Contract or its delivery is limited by the payment amount that was paid by the Client to the Contractor according to this Contract.
  • The Contractor is obliged to not disclose the confidential information and data provided by the Client in the process of this Contract delivery.
• The Client's rights and responsibilities:
  • The Client is obliged to provide any information and data that are necessary to fulfil their obligations according to this Contract.
  • The Client is obliged to pay for the Contractor's Services in full amount in the order specified by this Contract.
  • The Client has the right to receive complete information about the provided Services and their duration.
  • The Parties are responsible for the failure to perform or the partial performance of the obligations imposed on them by this Contract, in accordance with the current regulations.
  • All disputes and disagreements are resolved by negotiations between the Parties.

Contractor's rights and responsibilities:

• The Contractor is obliged to provide full information about the Service requested by the Client and its duration.
• The Contractor is obliged to deliver the Services in accordance with the conditions stated in this Contract.
• The Contractor does not bear the responsibility for the quality of the Services provided by the third parties that indirectly participate in fulfilling the conditions stated in this Contract, i.e. Internet providers, telephone Services providers, payment systems, landlords, etc.
• The Contractor does not bear the responsibility for partial or complete failure to fulfil the conditions of this Contract, due to the faulty performance of the third parties included in the part 5.1.3 of this Contract. In case the Contractor does not deliver the Services timely due to some reasons, the Contractor's responsibilities are limited to the delivery of the corresponding Services in the newly established time frame.
• The Contractor does not have the right to change the order of the Service delivery.
• The Contractor does not bear the responsibility for the way the Client has used the information received as a part of provided informational and consulting Services and for the results of its utilization.
• Total amount of the Contractor's Contractual responsibility according to any claim or complaint towards the Contract or its delivery is limited by the payment amount that was paid by the Client to the Contractor according to this Contract.
• The Contractor is obliged to not disclose the confidential information and data provided by the Client in the process of this Contract delivery.

The Client's rights and responsibilities:

• The Client is obliged to provide any information and data that are necessary to fulfil their obligations according to this Contract.
• The Client is obliged to pay for the Contractor's Services in full amount in the order specified by this Contract.
• The Client has the right to receive complete information about the provided Services and their duration.
• The Parties are responsible for the failure to perform or the partial performance of the obligations imposed on them by this Contract, in accordance with the current regulations.
• All disputes and disagreements are resolved by negotiations between the Parties.

The price of the Services and transactions regulations.

• The prices of the Contractor's Services, names of the courses and available payment methods are published on the Website www.beloezerkalo.ru. The published Service prices include all necessary taxes.
• The payments for the Contract Services are prepaid in full amount according to the conditions stated in the Contract. The Client will able to perform the payment in instalments when the Contractor has additionally authorised such payment order with the Client. The additional agreement will made by the Contractor and the Client in an instance of the payment in instalments.
• The Contractor has no right to modify the price of the already paid Services for the particular Client if the Client has already accepted the Contractor's conditions and performed the payment in accordance with this Contract.
• The payment is considered complete when the money has arrived at the Contractor's bank account.
• The Client is solely responsible for the correct performance of the payment procedure.
• According to the Contract the payment is performed by the Client in the form of a cashless transaction to the Contractor's bank account or in cash if the latter has been agreed by the Parties.
• The operating fee can be imposed based on the type of transaction determined by the Client. When the Client determines payment method, they accept the stipulated operating fee and pay that by themselves.
• The Services are provided in full in case of their complete payment by the Client. (Appendix 1).
• The Contractor reserves the right to cancel the delivery of the Services if payment for the Services has not been made to the Contractor's back account not later than three days prior to the delivery date of the Services published on the Contractor's Website.

Other conditions

• The Contractor has the right to disclose the information about the Client only in accordance with the legislation of the Russian Federation and this Contract.
• The Client is obliged to not transfer the operational and educational materials provided by the Contractor that are the intellectual property of the Contractor, to the third party to use under no circumstances. The Client is held responsible for copying and distribution of the information in accordance with the current legislation of the Russian Federation.
• The Contractor has the right to unilaterally modify the delivery dates, time and price of the Services and the conditions of this Contracts.
• The Client provides consent for audio and video recording in case of participating in the Contractor's events, and for utilizing media materials for advertising purposes of the Contractor.

Refund policy.

• Refund claims are processed within 15 business days from the date of the claim made by the Client (Appendix 4).
• The Client is able to claim the refund for unutilized Services in cases when the payment for the Service was performed earlier that two days prior the Service delivery.
• In case of any refund, 20% of the amount is deducted from the Service price (tax and Service fee).
• Refund claim is not accepted when the claim is lodged after the Service has been provided.

The duration of the Contract and the order of the Contract termination.

• This Contract takes effect from the moment of its acceptance by the Client and is valid until the Parties have fulfilled all their obligations. The acceptance date is the date the Client has completed payment for the Contractor's Services.
• This Contract is considered terminated when the Parties have completely fulfilled all their obligations in accordance with this Contract. In case of an early termination of the Contract the Parties are obliged to inform each other in writing three days prior the alleged early termination date.
• If the Client rejects the Service delivery, they are obliged to inform the Contractor in written form not later than three business days prior the Service delivery date. If the Service is rejected in less than three business days, the Client is charged 20% of the Contract price. If the Client rejects the Service after its delivery has been initiated and does not inform the Contractor, then the full price of the Service is charged.
• In case the Client fails to meet the exact time frames of the Service delivery and does not notify the Contractor, the Contractor has the right to cancel the Service and charge its full price.

Confidentiality

• This Contract determines as confidential the information regarding this Contract implementation process, the results of the obligations fulfilment by the Parties and all the information provided by the Contractor to the Client.
• Each Party is obliged to provide protection of the confidential information that has been revealed within this Contract implementation from unauthorized use, distribution and publishing.
• The above mentioned conditions are valid and active during this Contract implementation and five years after the Contract has been terminated or completed.

Appendices

• The Appendices to this Contract are as follows:
  • Appendix 1 (Price List)
  • Appendix 2 (Standards and Definition of Coaching in Accordance with the International Coaching Federation)
  • Appendix 3 (Individual Consultation Delivery in the Coaching Format),
  • Appendix 4 (The Payment Refund Claim)

Contractor's Details
Contractor:
Sole Trader
Voronin Valentin Valeryevich
INN 711606215241
Bank Details:
Account # 40802810666000001329
Bank name: Tula office
#8604 PAO Sberbank, Tula
C/A 30101810300000000608
BIС 047003608
/Voronin V V/

Appendix 2

to the public offer and acceptance Contract for individual remote informational, consulting and coaching services

Definition of Coaching in Accordance with the International Coaching Federation

Coaching Philosophy according to ICF

The International Coaching Federation considers as its main standpoint the respect to the personal and professional experience of the Client, and the certainty that each Client possesses a creative, versatile and wholesome personality. In accordance with this statement, a coach is obliged to:

• Reveal, define and abide by the aims that the Client wishes to achieve.
• Stimulate independent discoveries by the Client.
• Discover the decisions and strategies developed by the Client.
• Maintain the Client's accountability and responsibility.

Definition of Coaching:

Professional coaching is defined as a process of delivery of professional Services that help the Clients achieve higher levels of efficiency in their private and professional life. The coaching process empowers the Clients to deepen their knowledge, improve efficiency and quality of life.

At each session the Client chooses a topic for discussion, and the coach listens to it and provides feedback in a form of observations and questions. This interaction clarifies the situation and encourages the Client to act. The coaching speeds up the process of achieving the Client's aims by helping them to concentrate on the desired outcome and discover the wider variety of alternative solutions. The coaching main focus is the current situation of a Client and the possible measures they can implement to achieve the desired outcome. The ICF coaches acknowledge that the actual outcomes are the results of the Client's intentions, decisions and actions, supported by the coaches' efforts and the coaching process implementation.




Appendix 3

to the public offer and acceptance Contract for individual remote informational, consulting and coaching services

Individual Consultation Delivery in the Coaching Format

• The Contractor accepts the responsibility to deliver the Service of individual consulting in the coaching format (further named as the Service) that was paid for by the Client.
• The Contractor provides the individual consulting Services to the Client in accordance with the International Coaching Federation definition (Appendix 2).
• The provided Service refers to concrete personal projects, achievement of business success, or general life style conditions of the Client and their professional fulfilment.
• In accordance with this Contract, other Services provided by the Contractor may include information delivery in the context of educational process; and requests and homework tasks set by the Contractor aiming at the Client's support and their efficiency improvement.
• In the course of the Service delivery the Contractor is involved in direct private communication with the Client and acts solely in the best interests of the Client.
• The Client understands that they are responsible for their results; the efficiency of the process and communication with the Contractor is mainly sustained by the Client and the Client agrees to this.
• The Client is informed about the conditions of the Service delivery that ensure the Service efficiency. The price, conditions and delivery format of the Service, its necessary support with feedback via the WhatsApp messenger are discussed and confirmed with the Client.
• The Client is obliged to pay for the requested Services in due time, complete homework and other accepted obligations, including the Contractor's recommendations in order to successfully finish one stage and move to another, as per the Contractor's request.
• In the process of training the Client receives complete truthful information about the assessment of their changes in the process of the Service delivery.

Appendix 4

to the public offer and acceptance Contract for individual remote informational, consulting and coaching services

The Payment Refund Claim

I hereby request from you to refund the money to the following bank account:

Full Name ____________________________________________________

Client's INN ____________________________________________

Account number ________________________________________________

Bank BIC ______________________________________________________

Refund amount (RUB) _________________________________________

Refunded Service name _________________________________________

Email address used to request the Service ______________________________

Reason for the refund request _______________________________________

Date ___________________________________________________________